Regarding Personal Information

Name of Business Operator


Person to Protect Personal Information

Akito Suzuki
Contact: +81-3-5489-6370 (Weekdays 10am – 7pm)

Purpose of Using Personal Information

We use personal information obtained from customers only within the following purposes:

  • ○Client Information (those of our end users and clients) and Media Operator’s Information (those of our publisher partners and affiliates)

    • ・Provision of products and services, and related information and news delivery

    • ・Confirming and answering opinions and any comments for our services

  • ○Contact Information (those who contact us via the contact form on our website)

    • ・Dealing with the contact

  • ○Job Applicant’s Information

    • ・For recruitment only

  • ○Employee’s Information

    • ・Hiring and human resource management

Outsourcing of Handling Personal Information

GMO TECH, Inc. (hereinafter referred to as the "Company") may outsource its handling personal information held by the Company to other third party entities on condition that the Company carefully selects those external entities that fully satisfy the criteria for personal information protection and guarantee its protection level by contracts and other legally authorized methods beforehand.

Acquisition of Personal Information in a Manner Hardly Noticeable to Site Visitors

  • The Company shall appropriately acquire information, log data, and other related data that are collectively known as cookie to recognize site visitors. Cookie is widely used to provide site visitors with useful/beneficial functionalities. Cookie allows us to identify the computer used by site visitors; nonetheless we are not able to identify and access the people directly through it.

  • The Company may also acquire and use the personal information obtained via contact form on its website according to its Policy for Protection the Personal Information even though such contact form hasn’t been filled completely.

Request Procedures for Disclosures, etc.

The Company stipulates a set of procedures to deal with the request from a person or those on behalf, regarding any personal data the Company possesses, for notification and disclosure of the purpose of the usage of such data, correction, addition, deletion of the content, and halt of the usage as well as the deleting and providing it with any third parties (hereafter collectively referred as “Request for Disclosure, etc.”) as follows:

1. How to Request for Disclosure, etc.

The Request for Disclosure, etc. shall be completed by mailing the designated contact form with the other required documents. The mailing shall be made by any trackable postal methods such as registered mail or simplified registration mail. The prescribed form is available here for downloads.
Writing "PERSONAL INFORMATION REQUEST ENCLOSED" in red on the envelope is also kindly requested.

2. Valid Form of Request for Disclosure, etc.

Mailing of Request for Disclosure, etc shall be requested after all required items are filled in the form of request for disclosures.

3. Identification

The Company conducts a verification by telephone to identify the contacting person. The phone identification not being working, the Company may request the person present a photocopy of driver's license, residential ID or public health insurance ID, etc.

4. Request for Disclosure, etc. by Representative

Where anyone on behalf of the contacting person is assigned for the Request for Disclosure, etc., the representative shall enclose the following documents with the form of Request for Disclosure, etc."

1) Document to identify his/her representative (photocopy thereof)
One out of driver's license, copy of residential ID or public health insurance ID.
*Please paint black the writing of legal residence

2) Power of attorney
The power of attorney shall be sealed by the contacting person and attached with the relevant seal registration certificate. In case that the attorney is the statutory agent of the mandator as parental authority or other, the document shall be replaceable with a copy of the family register (simplified form also available) or a copy of the resident's card of the attorney that verifies the relationship between the person and representative.

5. Service Fee for Requesting Disclosure of Personal Information and Purpose of Usage

500 JPY (tax included) shall be charged for each request on the disclosure or notification of the purpose of using personal information.
A postal money order worth 500 yen shall be enclosed in your submitted documents.
Insufficient and no service fee shall be understood by the Company as no request for such disclosure and notification having been made.

6. Answer to Request for Disclosure, etc.

The Company shall answer to the Request for Disclosure in written document sent to the address described on the Request for Disclosure, etc.

7. Non-disclosure of Personal Information

The Company shall not disclose personal information claimed by the Request to Disclosure, etc. in the following cases. The reason for non-disclosure shall be notified by the Company. The prescribed service fee shall also be charged in case of non-disclosure.

  1. Identification of the contacting person fails, for example, because the address in the request form, that on identification documents, or registered address of the Company doesn’t correspond with one another.

  2. Power of attorney fails to be verified upon request by the attorney

  3. Submitted documents do not satisfy all the requirements and conditions

  4. The Company fails to identify the personal information retained by the Company via the information provided on the request form

  5. The requested personal information does not correspond with the information of the contacting person

  6. Disclosure may affect the life, body, assets, or any other rights or interests of the person or any concerned third parties

  7. Disclosure may severely affect the smooth operations of the business by the relevant party

  8. Disclosure may infringe the laws and regulations

8. Amendments

The procedures for Request for Disclosure, etc. shall be partially amended to protect personal information of the clients of the Company and to correspond with revisions of the relevant laws and regulations. The Company shall request your reference to the procedures each time the request is made. Please make your inquiry to the contact below if you have any concern or questions

9. Complaints and Inquiries

Complaints and inquiries shall be addressed to the contact for personal information described below.

Contact for Personal Information

Cerulean Tower, 26-1 Sakuragaoka-cho Shibuya, Tokyo 150-8512 JAPAN

TEL: +81-3-5489-6370 (Weekdays 10am – 7pm)


Person to be Responsible for Personal Information: Akito Suzuki